Bette Farmer

Review of Holiday Inn & Suites Boston/Pe...

We booked directly with the hotel and were here fo...

We booked directly with the hotel and were here for 4 nights. No refrigerator, no microwave, only decaf coffee in the room. At our breakfast, foods were often out or missing, and there were always grounds in the coffee. Floors in the lobby and breakfast dining area had spills and stains from not being mopped each day. No shuttle service to the public transit system, or anywhere else for that matter. We were told we were getting two queen size beds for four people, only had two full size beds. Bathroom had no fan, the room constantly felt as if we were in the tropical jungle from all the humidity, even with the loud and possibly failing air-conditioner running the entire time.. Eventually staggered our showers two at night and two in the morning so the ceiling would stop raining water on us as we dried off. Door knob and lock we re not working correctly, the manager on duty sent someone to fix that, but the worker decided it wasn t worth his time, so the manager eventually came and fixed it himself. We exclusively stay in Holiday Inns and never have these problems.