Johnny B.

Review of Honda of Pasadena

Honda of Pasadena Sold us a lemon. 2015 Honda Civi...

Honda of Pasadena Sold us a lemon. 2015 Honda Civic Brand New From Honda of Pasadena. When we tried taking in our car for multiple issues when it had under 40,000 miles, this dealership turned us away multiple times and tried blaming the problems on us/ previous mechanic, when we have only had the engine oil changed a few times at that point. Some of the problems this car at under 40,000 miles started exhibiting: SRS air bag safety light intermittently on, back of engine/ transmission oil leak, brake calipers have excessive play and make noise when braking, transmission shift console and radio lights intermittently on/off. They could never give us a straight answer, and instead blamed the problems on us for having the car worked on by another mechanic. We would like to know how changing the engine oil could have possibly caused the air bag system to be defective or faulty???? We could sense that they were trying to avoid any repairs, or warranties. Very shady, dishonest, bad attitude. It appears as if the electronics and electrical on this car are made of poor quality/ defective. I love Honda, and think they make a wonderful vehicle, but I would avoid buying one from this place and having to deal with their service department/ managers who makes you feel inferior or even worse stupid for bringing in your brand new car for MULTIPLE SAFETY RELATED CONCERNS. Avoid this place. Buyer beware.