It had a very nice stay with my daughter over a lo...

It had a very nice stay with my daughter over a long weekend. The grounds are beautiful and the location is unbeatable. The staff was very pleasant and helpful. We loved the beach and water sports available. We rented boogie boards and took a surf lesson. The concierge was also helpful in arranging tours pre arrival.

I do take a star off because as a 5 star rated hotel it had a few misses. For one the housekeeping was subpar. Rooms were not cleaned and organized as I would expect for a 5 star and I have stayed at many. We also only got turn down service the very last night. I always enjoy returning to a room that has been setup for sleeping after an evening out. Not the end of the world but very standard things to expect at a 5 star resort. Also the front desk seemed always understaffed. Checking and out took 10-15 minutes. There was never a fully staffed front desk I saw despite the hotel being full.

Overall we would return if in Waikiki as it seems to be one of the best properties.