The coordinator is extremely rude. I escorted a fr...

The coordinator is extremely rude. I escorted a friend to the shelter to take care of things. The coordinator arrived an hour late to the appointment, upon arrival the coordinator did not speak/greet the friend in need, the coordinator moved extremely slow and appeared to purposely try to delay procedures and steps to take get the friend into her home before the leasing office closed. We arrived to the leasing office 20 minutes before their closing. A 20 minute process turned into a 2 hour & 40 minute visit to the shelter. In my opinion the service that a friend in crisis received today is not a good reflection on our city & how we treat our Veterans & residents.