Treated poorly by front desk customer service as w...

Treated poorly by front desk customer service as we were denied our prepaid hotel room due to a fact that we had a 17 year old with us. The front desk manager told us a rule was being enforced that their parental guardian had to accompany us, something that was not in our terms and conditions when paying for our trip a month in advance or on their website. We ended up not staying at the Khalari and only bought a pass at the water park for the day. In no circumstance will I recommend this resort to anyone as the front desk employs were rude and not willing to help us find a different place to stay in the area. TL;DR: A resort where you don't get a tonne of value for money, had experience with rude staff, and rules are enforced when they aren't written on their website. If you want a better Wisconsin Dells experience, please go to another hotel down the street and buy the tickets cheaper in the visitation shop nearby.