michelle rose

Review of The Ritz-Carlton Hotel Laguna ...

Raya restaurant was great, property was beautiful ...

Raya restaurant was great, property was beautiful BUT...we had to wait 50 minutes for our room it was our 35th anniversary and they knew it but they didn't acknowledge it, gave us aroom way over by the service entrance near crying babies and fighting kids! Yuk. The Ritz in Hawaii was WAY better