J

Jime Leonard

4 years ago

My mom - who does not work and does not have insur...

My mom - who does not work and does not have insurance - had an emergency gallbladder surgery at a hospital in Overland Park and these people took care of heir anesthesia. She got hit with a $72,000 bill. HA! For someone who does not work - DOES NOT HAVE INCOME - that is ridiculously high. Heck, I have a fantastic job and I could not afford that for the life of me. Anyway, we've been applying for financial assistance to find a way of paying these bills. This has been BY FAR the worse experience. They told me 2 months ago that I could send bank statements and a letter showing why she couldn't get medicare. CHERYL received this on 8-1 yet she called me today. A month later. She was SO adamant about NOT helping us. She said we didn't send all the docs (normally you send two out of a list they provide you with) and she says she flat out rejects the request. Somehow she made an exception for us and called us. She reduced the bill yes, but still extremely high for an unemployed person. I told her I would send more documents, I explained what I was told by THEIR employee and nope. Not wanting to work. She aggressively asked me (more like threatened) if we wanted to pay in full. UM YEAH! Anyway, this has been absolutely awful. My mother who was an impeccable record, may now be sent to collections because someone didn't want to work with her.

We were trying to do the right thing from day one - and we're hit with a rude person who acts like she owns us. HORRIBLE experience. And it's sad to see that everyone else writing reviews experienced this. It's bad enough that Cheryl's name is already mentioned on a different review. Thanks for the reviewers - although knowing that this company is SO terrible to work with makes feel hopeless.

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