Paid for a "superior" room, it was hotter than hel...

Paid for a "superior" room, it was hotter than hell, the aircon didn't work and the sash window wouldn't stay up. Housekeeping came up and confirmed the aircon wasn't working, then reception told me the room was getting colder. I managed to jam the window open with the bible, sadly the kitchen extractors were outside and making a racket. If this is a "superior" room the standard ones must be really awful.