I treated my best friend to a girls spa day here r...

I treated my best friend to a girls spa day here recently & have been here many times prior. During this recent visit the pool lounge worker was extremely rude and wouldn t help us at all during our 3 hours at the pool. He walked around helping others and ignored us. We even went the walk up window to order twice and was ignored. Secondly, my massage with Kenny was so painful I actually had to seek out a chiropractor for the first time in my life to fix my extreme lower back pain. I ve never once had any back pain until after my service there. I ll never go back.

Management has since called me back to apologize and make things right. I truly appreciate this level of customer service and will give them another try.