I've never had a bad experience with the doctors b...

I've never had a bad experience with the doctors but the front desk staff are so rude. I had one lady tell me I couldn't be seen because I was 11 minutes late and their cutoff is 10. When I rescheduled for later in the day and showed up on time they didn't get me in to see the doctor until 40 minutes past my appointment time. I also had one of their techs tell me she didn't want to adjust my glasses because my eyes were lopsided and that's why they looked like they weren't straight on my face.