I, fortunately, do not need to visit a GP often. O...

I, fortunately, do not need to visit a GP often. Of the times I have, I have had positive and constructive experiences except for this one.

I booked an appointment for 9:00am on Wednesday. The clinic s opening times are from 8am-5pm. The doctor I was seeing came in at around 9:15am and I was seen at around 9:20am.
Upon seeing the doctor, her tone was very abrupt she did not allow me to finish any of my sentences explaining the history of my condition and at what stage I was currently at. The doctor then began to explain to me in a very defensive tone how she felt extremely offended playing second fiddle to a chiropractor.

I do not question the doctor s ability and training as a physician, but rather the attitude was very abrasive, and she did not seem to listen to me when I tried to explain the context of the situation.
I was informed that the doctor could not provide any referral until she saw an xray report, to which I completely understand the reasoning behind this. I was advised to provide the report and was left with the impression she would contact me if another appointment was required.

I provided the clinic with a copy of the xrays and a report from my chiropractor the very next morning (Thursday). I handed this to the receptionist who told me she would pass the information on to the doctor.

I rang the office on Friday to follow up on the outcome. I was advised very abruptly by the receptionist that she had not been told anything about it . I accepted this and told her that I would wait to hear back from the doctor, to which she replied OK .

I then followed up again on the Monday of the following week at 4:15pm to see if the doctor had reviewed the xrays and what the outcome was. Again, the receptionist very abruptly told me that she didn t have any messages from the doctor, but the doctor had reviewed the Xrays. Confused, I asked what the next step is from here, to which her reply was It is up to you to follow this up and book another appointment . I told her I would ring back to make an appointment.

Called to book an appointment at 4:50 on Monday, but the office had closed early it seemed.

I called the practice again on Tuesday morning at around 9am. After being put on hold for over 15 minutes (during which time, the hold music/announcements had informed me that doctors are available to contact you via phone re: results), I was able to make an appointment for the next day. I found it a waste of time to take time off work and come in to see a doctor just to find out if something can be done. After seeing the same doctor (who, this time, was running over 25 minutes behind schedule), I was told that there was not much could be done. A phone call for this would have sufficed.