Terrible customer service. . I mean the worst. I w...

Terrible customer service. . I mean the worst. I went in may to celebrate my sister's birthday. We didn't have reservations but they seated us anyhow rather quickly because it was completely empty except for 1 table. It took 20 minutes to get water. We ordered beers and the waiter put ice in our beer because the weren't 'cold enough'...ICE IN BEER! We got replacement drinks but he still wanted to charge us for the beers we didn't drink. We moved on and ordered food but then he lost our order. There was only 2 tables in the entire restaurant. We repeated our order and we're told it took 40 minutes for our meals. So we hunkered down and were prepared to wait until he said that he couldn't get us a well drink or cocktail. We saw the full bar behind us but he claimed it wasn't in service on a Sunday. However he could get us a mimosa. We were so confused and annoyed by that point we decided to leave. We attempted to complain to someone of authority, but the waiter claimed that he was the manager and owner. I later confirmed that he was lying. I. Our way out he insulted my sister and said she was trashy because she rose her voice. Luckily she doesn't understand spanish so she wasn't insulted on her birthday.