Richard Archer

Review of Hampton Inn Plantation

I booked them for a park and cruise package. The ...

I booked them for a park and cruise package. The shuttle was over two hours late and then went to three other cruise lines before dropping me off at Independence of the Seas "Royal Caribbean". To add insult to injury the driver unloaded part of my luggage at another cruise ship "Princess". Long story short, I had only minutes to get to the ship to check in before the cut off time of boarding my ship. The staff at the Hotel had a "So" attitude about the shuttles being so late. A bride carrying her wedding dress almost missed her ship also because of the late shuttles. Now the best part. I did as asked and parked my vehicle in the back of the Hotel. When we returned to the hotel after the Cruise the shuttle driver dropped us off at the front door. There is no bell service available. There I am 65+ years old and I was left to get my luggage to the very back of this hotel the best way I could or leave my luggage unattended to walk to the back and get my vehicle. Why not drop us off at the back???? I will NEVER use this motel again. Come on people post the truth about this place. Do not let others possibly miss their cruise or flight due to their lack of interest of taking care of their patrons. While we were waiting on the shuttle I heard multiple complaints about unclean rooms, the night desk lady was TOTALLY rude to everyone. They do not even have enough carts for people to bring their own luggage to and from their rooms. Everyone had to wait until someone completed theirs. It was like Black Friday; fighting over a cart to get our luggage down to the lobby. This was a really sad experience.