Jennifer Fuscone

Review of Sherman Dodge/Schaumburg Jeep

Although we have bought several cars over the year...

Although we have bought several cars over the years from Ziegler, our latest experience has determined we will never do business with them again. We bought a used car 2 1/2 weeks ago that was obviously not inspected as advertised. There was an oil leak which we called on 2 days after purchase. We couldn t get it in for service for a 5 days and in the meantime the low tire pressure light came on. They fixed the oil leak and filled the tires. The oil leak continued. My husband borrowed a friend s lift and determined there was a hole in the pan itself that was not addressed. In the meantime the airbag light went on. Today we took it back to the dealership where they did replace the oil pan and fixed a connector that caused the airbag light. We then took the car to Discount tires because we knew at the time of purchase that it needed 2 new tires at which point we were told that two of the rims were bent. My husband went over to talk to the sales guy and his manager Lou Porretta about his concerns with the inspection and the additional cost for the rims. Lou basically called my husband a liar, was extremely sarcastic and condescending and walked him out. We ve lost all trust in them.