Called up to make an appointment for some recall w...

Called up to make an appointment for some recall work. The recall notice from Honda indicated that the work should take 30 minutes, but receptionist at HoP said it would take half a day! Sighed inwardly but made appointment anyway for an afternoon. When I got to the dealership at the appointed time was told that I'd have to leave the car with them overnight! Made my excuses and left. Complete waste of my time.

These guys need to organize their schedule better if they need to keep your car for almost a whole day just to do a minor part replacement. And they certainly need to do better at setting expectations.