Tzu Lin Yeh

Review of Sofitel Bali Nusa Dua Beach Re...

Less than five-star level, three reasons:

Less than five-star level, three reasons:
1. We checked in two days ago. When we checked in at the beginning, we said that we didn't have breakfast for an extra charge. When we were ready to swipe, we took the initiative to take out the Chinese version of the order and said that there was breakfast. The meal was confirmed again, otherwise it was almost White deducted money, (and did not apologize).
2. When checkout checkout, we pay by cash, the result did not take the initiative to change, we only remembered after leaving, although it is a small amount of money, but did not feel bad.
3. We had a TAXI to the airport and told it to pick up at 13 o'clock the night before. At CHECK OUT, the counter staff said that I had to change time to find another person. So at 11:30, I expressed to the conciergeg staff that I would change to TAXI in 1200 time. The other party said that it was good, but when the actual 1200 arrived at the hotel entrance, they first said that they waited for five minutes, but they did not have a car until 1215. The person at the door said that it was a leak, and he had to scream.
The above services do not meet the five-star standard.