Ronnda Morris

Review of Freedom Paper

Both myself and my mom placed orders via the webs...

Both myself and my mom placed orders via the website in 4/6. Hers going to VA mine to WA. As of today June 1st, no order, no shipping info, no respond to order inquiries, no answering phones. We wanted to support a black owned business. However we will be cancelling our orders. Poor customer service skills.

**UPDATE** today is 7/27. My mom got her box on 6/13. She had to email the owner and the next day her box was shipped out. From 6/13 until last week I emailed once a week regarding my order. I emailed using the wheresmyorder and the kmuhammad email addresses. I finally received shipping info last week and my box came today. They included a free hand sanitizer, thanks? Paper is usable. Not too hard, not too soft, your average public space toilet paper. Customer service is still non-existent.