The staff at the Fenty counter come across as obno...

The staff at the Fenty counter come across as obnoxious. They make you go wait in a line even if you just want to buy items you have had previously. There is also security the enforce this. It doesn't come across a good customer service.
Once you're inside the tiny cornered off area you then go through a consultation. This is great if you've never used the products before. But it should be an option if people want it, not mandatory.