StitchedNeptune

Review of Moxie's Grill & Bar

Terrible service. Terrible food. I emailed the GM ...

Terrible service. Terrible food. I emailed the GM directly a month ago and didn't hear a word back. Now I'm posting the review. He or she doesn't seem to care about a customer having a poor experience.

I went with two others for a going away dinner and we were seated quickly. Our first server was very pleasant and took our drink and food orders in a timely manner. She did spill a tiny bit of the wine on the table when she poured it. Not a big deal to us.

The food came quite quickly and was brought by a different server. My girlfriend had ordered the ribs with a side of French fries but it was served with potatoes. I mentioned this to the server and she apologized but took the entire plate with her back to the kitchen. I asked for ground pepper for my pasta and she said she would be right back with that as well. Honestly, leaving the ribs and getting a separate order of fries would have made more sense. The other two of us did not start our meals as we were waiting for the ribs to come back.

She returned with the ribs and French fries but had not brought the pepper. I asked again for it, she apologized and said she would be right back. That was the last time we saw any server at our table. My girlfriend s sister found a hair in her curry dish as well as a lip print on her wine glass. It looked like the glass had been run through the washer but was not polished.

Once we were finished our meals, we were still going to order desert but no one returned to check on us. An elderly couple was waiting at the table next to us for a very long time just to have their order taken. They kept trying to get the attention employees at the bar to come by but no one responded.

We waited twenty minutes after we had finished our meals until I got fed up and just went to the bar to pay. I considered just leaving. We all felt disregarded. I asked what happened to our server and the staff member finding my bill said that our original server was running room service. I did not leave a tip. That was the first time in my life not leaving a tip.

I have have been to this location numerous times and there is always a negative issue. I will not be back.