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Abigail Shoben
Review of Medvet

3 years ago

Really great experience today at my dog's annual d...

Really great experience today at my dog's annual dermatology recheck visit. Everything about the dermatology team has been great, and I'm very happy with the results of the allergy immunotherapy he started 5 years ago.

But what prompted this review was the incredible level of service provided during today's curbside visit (due to the ongoing pandemic). Everything ran incredibly smoothly, and I was informed about the new process calmly and cheerfully by everyone I interacted with. I was particularly pleased that the technician taking my dog's initial history was proactively concerned about any anxiety my dog might feel being in the building without me (as he is on prescription anxiety drugs for generalized anxiety disorder / noise phobias). Really impressed with the smoothness of curbside service and the professionalism and skill of the entire care team.

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