Shankar Ganesh C T

Review of Energy Air, Inc.

I had an issue with the motor in the air handler. ...

I had an issue with the motor in the air handler. Energy Air Technician came in and told me that the entire fan unit should be replaced and quoted me $450 for labor. Energy Air technician was explaining all the details and made me feel it s a big issue and trying to charge me the total amount the same day. Once the technician left, found that the issue is due to loose connection of electrical wires and there is no fault with the motor or fan unit. Disappointed with the technician professionalism and his technical capabilities. Called Energy Air Orlando office to express my concern, but the residential service team were rude and doesn t know how to interact and respond to queries or concerns. Reached out to Energy Air due to prior good experiences but I have now lost the trust with the Energy Air company.