Sales department good!

Sales department good!

Finance department good when purchasing of course but truly horrible when canceling warranty. Said that is was done October 2018 and no credit as of end of January 2019. They don't respond to messages.

Service department is the worse. Damaged my new car installing factory door edge guards. Had to go to body shop to repair which further put scratches on the car. Horrible experience all around. Hence why I cancelled the extended warranty and Honda care.

Had to call Honda finance and Honda care direct to resolve.

Parts department and Manager are awesome!
Never going back to Serramonte Honda again! Worse dealership as a whole on Serramonte.

Shame on Sonic Corporation!