A funny thing about Social Media.. it allows the l...

A funny thing about Social Media.. it allows the little fish to have a voice.
My wife entered your San Michele collection last week to seek a rental. She very clearly explained the unique way we earn our money. I am a night club manager and earn 50% of my wages in cash. She was told what would be needed to rent from your company ..I don't put all my money in the bank.... it is a personal preference and nothing wrong with it, nor is it illegal..yet i still show deposits upwards of $6k a month.

We were told to leave a deposit because one apt was left and someone else was looking at it. And so I did, receipt #14366800** for $569.73.
4 days my wife showed up and was told something different everytime.
We complied with your company's requests.. yet more and more was requested... culminating this morning on Christmas Eve with a must show bank statements.. something she very clearly had stated that she personally didn't have from day one.
So to you mr. Lavalli I wish you a merry xmas.. despite the grinch policies of your company that have left us homeless for the holidays....
Our situation isn't your fault but leading us along and not being clear about what we needed is.

Then I'm told my deposit will be returned to me in 30 days.
That really doesn't seem fair.. at the very least this email is about my money to which.. had I owed to you would have incurred a penalty if delayed for 30 days.
And so I ask that in good faith my money is returned within a standard 72 hours period, it's not even about the money...it's about principle.
I'm a humble person.. but when my wife and my 3 little girls are forced to spend xmas homeless it kind of peeves me.
Lastly as I had mentioned earlier.. social media..
It just so happens that our social media accounts have upwards of 2 million organic followers.. mostly from South Florida ages 23-47.
I'm sure my blistering review of your policies and conduct leading up to Christmas will be met well with my millennial audience setting a strong and brilliant future for your company amongst our followers who are oh so impressionable...72 hours.

Yours sincerely..
Signed...
A not so small fish from the Ocean.