Matthew J Fitzmaurice

Review of Grand Wailea A Waldorf Astoria...

Terrible check in process. Lines and rooms not rea...

Terrible check in process. Lines and rooms not ready till hours after check in. As a diamond guest who travels to tons of hilton properties, this is way over hyped. Service has been poor, rooms are dated, and broken items inside. I highly recommend Westin or Hyatt on Lahaina side instead. Not worth the money or points.