We bought our first hybrid yesterday, and decided ...

We bought our first hybrid yesterday, and decided to go big. We bought a Highlander Hybrid.

Our original intentions were to just go in and talk to sales about ordering one, since they are so hard to find. As luck would have it, they actually had one on the lot.

Brian Gilbert, our sales representative, was fantastic. He did everything he could to make sure we were comfortable with our purchase, and worked really hard to explain all the different features and options that come with the Highlander. He was extremely patient, and easy to talk to.

Jason Strong, our Finance Manager was awesome as well. He walked through all the different options we had with financing the Highlander, as many times as we needed. He also was very patient with us, as well as a very much a no pressure kind of guy. We left his office feeling very confident in our (expensive) purchase. :-)

What really sold me on this dealership was how well everyone treated us. They were all very kind and nice to us, especially to my three year old son. Had we intended to actually make a purchase, we likely would have left him with his grandma. Four hours at a dealership is not an ideal situation for a three year old, who needs his nap. But everyone, especially Brian and Jason, were so awesome with him. So much so that my son was actually upset that he had to come home and not see Brian anymore.

I have never had an experience at a dealership like that before, and that is why I will continue to come here and recommend all my friends as well.