Kathie-Ann Lee Review of The Roomstore
I will never in my life again order from rooms to ...
I will never in my life again order from rooms to go! I bought furniture last week to be delivered today. The floor salesman and their whole team is deceptive and does not care about customer service! The lies they tell in order to get a sale are just unimaginable. First, they say that the entertainment center would be set up. Delivery day...no set up! Strike 1. Strike 2...bought a floor model adjustable bed frame. Salesman doesnt disclose everything at time of sale. Told me that it would be set up and ready to use. Then on arrival day...these fly by night delivery company precise moving (do not use them!!!) delivers my stuff and leaves it in the middle of the floor. No setup! Errol this salesperson should be ashamed of himself...will say anything to get a sale! Dont believe a word! Avoid him at all cost!
I have bought from other retailers and this is by far the worst customer service ever in life. They will never ever get business from me again! Dont let them take advantage of you. Oh and the managers...no help either! So now i have a bedframe with an adjustable base and mattress lying in the middle of the floor that needs to be moved. Yet I cant do it by myself. What if I were an elderly person??? Really?! I'll take my business elsewhere from now on. Hopefully those reading this review will do the same. Customer service...they dont even know what it entails!

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