I called to inquire about some courses as i was un...

I called to inquire about some courses as i was unable to understand somethings online. I spoke to the lady named frankie or whatever and she is just of no use at all. All the questions i asked, i was told to look in to the website. I asked about transfer of courses i was again asked to go to the website and after listening to this usual and not so helpful answers i said i am just going to search it myself and she said ok bye and literally just hung up on me. Well guess what, you just lost one potential and very interested future student.
Thanks for nothing.