If I could give them a negative star I would. Pur...

If I could give them a negative star I would. Purchased a used car from them and unfortunately it was exactly what you dread when you go to a car dealer. I called and spoke to the internet sales person. We agreed to a price, everything included. My spouse went in to purchase the vehicle and that's where the issues started... they added on items that were 'already on the vehicle" like some etch item and permaguard (or something like that). If they were already 'on' the car why wasn't that added to the price by the internet sales person?

They were filling out the documents and they added another item which was over $1k which my husband caught.
They had him wait an hour to detail the car and when it came out it was still filthy. They said they'd "re-do" it. No thanks!
And the remote battery died less than a week after we purchased the vehicle.

The manager said she'd get the extra items removed from the purchase price when I called and complained. I continued to follow up and eventually she told me they are not refunding the $.

Overall a terrible experience. Go to CarMax where they don't add stuff on and waste your time.