When Wake takes over small practices, customer ser...

When Wake takes over small practices, customer service at those practice generally goes downhill. I'm now searching for a new doctor after being at Thomasville Family Practice for eighteen years. When Wake bought Cornerstone there were going to be no changes according to Wake. Which of course was nonsense, or just an outright lie. The providers and most staff are still nice people but Wake's policies and their profit over patient model make it hard for them to keep a family atmosphere. It's all about how many patients can be seen. More patients=more money