Waited nearly 10 minutes today at lunch just to be...

Waited nearly 10 minutes today at lunch just to be seated. Not busy at all. Then waited nearly 15 minutes before the waitress took our drink order. Placed our orders of 2 classic burgers. No lettuce, tomato, pickle or onion on the plate. Burgers were smaller than 1/2 lb, more close to 1/3 lb. Meat was dry, no flavor. I don't know what's happened, but the service and food has gone downhill since the last time we dined here 6 months ago.