Melanie Parker

Review of Hotel Arista Naperville

We plan staycations and house updates around trips...

We plan staycations and house updates around trips to this local hotel. It's a great location by rt. 59 and 88. The ammenties are modern and the room service meals are excellent. Things are never 100 per cent with the hospitality management though. Sometimes it is a dirty bathroom, two beds instead of a king, and last time it was calling and asking us to check out when we choose a package with a late check-out. They had my husband on hold for at least 10 minutes to verify that and we were already up and dressed, so it was not a big deal, but just another example of why they won't get 5 stars.