The service at this gym is terrible. I have been t...

The service at this gym is terrible. I have been trying to get in contact with them to get rid of my membership due to severe health issues. The staff is rude and have not be helpful at all to resolving this issue. After holding for 45 minutes they tell me I have to call member services because she can not help me.

In general, the facility is not impressive at all and the front desk person is not helpful. I have been a member of NYSC since 2008 and this location has by far ruined my entire experience. So I suggest that you do not go there and chose Equinox. They have much better quality staff, membership help and facility.