We've taken our computers here a couple times but ...

We've taken our computers here a couple times but with excellent to terrible results. One computer came back fixed like it was supposed to but they had removed the security program from it WITH OUT ASKING! We paid a fair bit of money for that program too. They then installed another free version of another internet security program, while the program works well, you will be bombarded all day with ads telling you to buy the paid version of the programs. Then the second computer we take in, comes back also with out programs, this time it was Microsoft Office. They were very rude in dealing with us when we told them about the issue, and were very unhelpful in recovering the program. So don't take your computer here unless you want to come back with missing programs.