phantomsveil 1 Review of Lovelace Medical Center
Absolutely NEVER go to the psychiatric ward at Lov...
Absolutely NEVER go to the psychiatric ward at Lovelace under ANY circumstances. I went in because I was having severe suicidal ideation and needed help. I waited for about 10 hours in the ER before I was admitted, and didn't see staff members for several hours. Doesn't seem smart of a hospital to leave a suicidal patient in a room full of wires and tools to harm themselves.
When I was finally admitted, they took my medications away from me and showed me to my room. That's it. I asked them for my sleeping medication because I couldn't sleep, and they said no, the doctor needed to "verify that they wanted to keep me on these medications." Fantastic, I was now sleep deprived and suicidal.
In the morning, I ask the nurses again for my medications. Same answer. I told them I needed these medications for health reasons and cannot skip them. I was physically dependent on Xanax and my SNRI. They were unconcerned that I was missing these doses. I had an undiagnosed heart condition at the time (the NM Heart Institute will give you REAL care) and didn't seem bothered that I was having tachycardia for no reason.
The lack of therapy was astounding. They had an RN ask us what our goals were in the morning, had us color with markers, and watch reversed comedy movies on Youtube. I did not see a counselor or social worker once while I was in the ward.
I begged and begged the nurses time and time again for my meds, and they simply didn't care that I was going to suffer from withdrawals from Xanax (so much for being a psych ward). It took about 20 hours to see an MD. She said I could "maybe" get my heart looked at since my pulse was at 150, and that was it. 4 hours later I finally see a psychiatrist. I convinced him to discharge me because I wasn't being helped at all. Even then, he wanted to cold turkey my medications to see if my heart issues continued (great idea to help with suicidal ideation).
It took them hours to discharge me despite the fact they didn't do anything for me at all. They simply opened the door for me and said "sorry we couldn't do anything for you."
As you would expect with Xanax and an SNRI, I suffered from terrible withdrawals as a result of their lack of care and negligence. Their idea of helping patients with psychiatric issues is taking away ALL medications (thank God I didn't have a life threatening condition) and watch you suffer from withdrawals, watch crummy comedy movies on Youtube, and not give you a therapist.
If you or a loved one is suffering from suicidal thoughts, you will not be helped here. They made me worse and I am only now starting to recover 4 months later thanks to Sage Neuroscience and NM Heart Institute. The way they didn't treat me was highly unethical and dangerous. Avoid at all (and I mean all) costs.
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