Robin Steele

Review of Apple Store Southpark

Before visiting the store to fix a phone, I checke...

Before visiting the store to fix a phone, I checked online to see if I could make a reservation. At that point, I noticed the low star review and it concerned me. I was not able to make an appointment in advance. We went at a time that we thought would be slow. The only appointment available was a walk-in appointment 4 hours later. In about an hour, they texted us that they were ready. The technician that helped us was incredibly knowledgeable, understanding, and efficient. I wish I had gotten his name so I could ask for him again.