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Patricia St Jean

4 years ago

St Albert Dodge is staffed by an amazing team of a...

St Albert Dodge is staffed by an amazing team of awesome people. From my first phone call for service on my old vehicle to the purchase of a new vehicle within a two week period, I have met several employees at St Albert Dodge. They serviced my 2012 Ram as well as my 2012 Chev Equinox. I purchased my 2020 Ram Limited edition here at St Albert Dodge and I absolutely Love it. From now on St Albert Dodge will look after all my vehicle needs.
My initial phone call was for service on a late model Ram. Nick took my call and handled it beautifully. This first point of contact with Nick has changed my perspective on dealerships and service. I was leaving another Dodge dealership at the time of my call and I was none too pleased with their lack of service. Nick assured me that St Albert Dodge would look after my vehicle service needs. I made an appointment for the following day and am 100% pleased with this decision. Upon arrival Matt registered my 2012 Ram for its service needs and the mechanics quickly solved the problem at a reasonable cost. I had the vehicle detailed and it was cleaned inside and out beautifully! I could hardly recognize the old Ram without all the rust across the front bumper. Unbelievable clean at a reasonable cost. Forget Bubbles!!
About 10 days later I found the need for further service on the 2012 Ram which I had purchased only two weeks prior from a car lot. Back to St Albert Dodge for an inspection and detailed report. Again at a worthwhile cost and with the professional, friendly and amazing service personnel. By this time I had wondered into the show room and found the most beautiful truck ever.
The shuttle driver and super expert car detailer are also top notch. During the course of two weeks and having my old truck serviced twice and having my old SUV detailed I met several staff at St Albert Dodge. I had the experience of friendly, courteous and interesting shuttle driver and getting to meet the fellow that details the cars. Wonderful people from one end of this dealership to the other. I had both of my vehicles detailed and the 2012 Equinox shines like the day I purchased it almost 9 years ago. Wonderful.
A midnight Blue 2020 Dodge Ram Limited is now my ride I am thrilled and surprised and extremely happy with this rather unplanned purchase. Thank you Mark Maguire for making the purchase of this vehicle so smooth and seamless. Service is number one priority at St Albert Dodge and I have seen this in all aspects of my experience here.
The sales staff are knowledgeable in all features of the vehicles they sell. I had a question a few days after I left the dealership and within a quick call to Mark, I was able to program another fantastic feature onto my truck. Thanks also to the finance and management team and to the HR people... What an amazing team of service personnel and professionals they have gathered together. Real Team Players!! St Albert Dodge is the place for service (of all makes) and sales! St Albert Dodge ROCKS!

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