Jessica Z

Review of Matrix Medical Network

Began receiving calls about 2 months ago from all ...

Began receiving calls about 2 months ago from all sorts of random numbers - no messages ever left. Finally looked up the number and saw it was in relation to my insurance company, HorizonBCBSNJ. I called Matrix Medical back and asked them to stop calling me. They asked me for my personal information to confirm my identity. I declined, and they said they could not take me off the list. I spoke with my insurance company who said this is a "voluntary" health assessment "with a FREE 40$ CVS gift card!!!!!! if i complete it".... I said I never "volunteered" for them to share my phone number and name with any other companies. Horizon agreed to have Matrix stop calling me. AGAIN this morning they called. I told her this seems like a HIPAA violation and I will be researching my rights. She continued demanding my personal information so I told her I will change my phone number- she ended the call by saying she will take me off the list. I guarantee they will call me again tomorrow. HARASSMENT.