The marriage bureau told us that they had mailed o...

The marriage bureau told us that they had mailed out our marriage certificate. When it didn't show up weeks after the allotted time, we went to the office. The employee said that the office had mailed it and there was nothing they could do for us. If we wanted the marriage certificate, we had to pay them again. We explained that we didn't lose it, but we had never received it. The supervisor was one of the worst people I've ever dealt with. She had no empathy and proceeded to berate us and told us we could just leave. If you can get married anywhere else, you should.