Brought our RX 450h in for the 10,000 mile complem...

Brought our RX 450h in for the 10,000 mile complementary service the other day and receive superb customer service. Our only complaint with our car to date was a rattle sound heard previously in the pano sun roof. At our appt, the techs did everything they could to recreate the sound with no luck but the service manager took the extra effort to go on a ride with me so that I could point out the noise. To my luck, it was non-existent but he made sure to explain what he thought it could be, a home remedy if it occurs again, and advised me that if it does come back, to make sure I bring it in and they can get to the bottom of it. The point here is that the service staff I dealt with went out of their way to ensure no stones were left unturned and I left you happy customer. Amazing job and we will only be bring our Lexus to Lexus of Maplewood for all our service needs!