serai singh

Review of The Taj Mahal Palace & Tower, ...

Here my issue. Let s start with sanitary issues. ...

Here my issue. Let s start with sanitary issues. Room service clean rooms with bear hand. Take trash out, clean bathroom, make bed, clean carpet, dust furniture. It s should use gloves to take out trash and clean bathrooms. And dispose that gloves. Get clean gloves before putting fruits on tables and handling and bed sheets, comforter, towels, etc. Five star hotel Should have health and safety of their guest number one priority. You should never disturb guest by doing construction after 9pm. I know time to time hotels need maintenance customer don t pay you $400+ a night to be disturb from noice I count not able to sleep until 4:00am when they stop marking noises. Complain to front desk they say someone will get back to Me. Nothing happened. I am not in hotels business but good business man know what to do for my customer. Don t get me wrong staff is vey friendly but after seeing their sanitary procedures I don t if I feel comfortable to eat or sleep in this hotel supposed to be one the best hotels in Bombay. Management and staff need to be trained in customer service and keeping their guest safe. <br/>May be it s too much to ask in India. I stayed in room 262 in place side Mr. Patel on 4/10/2018.