Brian Giallorenzo

Review of AOL Time Warner

I don't know how these people get away with offeri...

I don't know how these people get away with offering such a poor service. I pay for Ultra-speed internet for online gaming- yet I can't even web pages without issue. I would say the service is inconsistent, but that wouldn't be true. I can consistently rely on a DC at least 4 times an hour. I can consistently rely on sluggish speeds between DCs. SOMETIMES I get the actual speed and connection I pay for, so long as I can wait for my connection to establish itself, then I get about 5 minutes of passable internet performance before (surprise) another DC. It's so bad I get nostalgic for the 90s.

You want a 5 star rating, TWC? Give me the service that I've been paying for. You have my money- I don't have fast internet. If there were ANY ISP alternatives to TWC I would take them.