for over 21 years Midstate Mutual Insurance has been insuring my restaurant and catering business for 29 years. I have had one claim many years ago and it was handled quickly and professionally. I have shopped insurance providers several times. Comparing coverage, service and price Midstate has won every time.
Been with this insurance company for years. Never made a claim. Shingles blew off roof in wind storm. Had agent come out said he would cover cost of shingles. Called roofing company found out there are to many layers and cedar shake on house. Roofing guy called insurance guy ask for back half where shingles blew off to be covered. Insurance guy said they would work something out. After not returning calls from us or roof guy for weeks he decided he wasn't covering anything and closed the claim then dropped us. We now have water damage were the shingles blew off inside the house waiting on the insurance company. I have never seem anything like this. I would never recommend them to anyone. Very unprofessional.
A great LOCAL insurance company. Wonderful people taking care of their members/insureds. Payments are easy on line. Hope I never need them for a claim, but they are there should the day come.
Failed to honor a claim. They will write a policy for you with loop holes that get them out of paying claims.
midstatemutual.com