Chris Traxler

Review of Bob Allen Ford

I don't write many reviews but my recent experienc...

I don't write many reviews but my recent experience at Bob Allen Ford in Overland Park was exceptional! The Service Manager, Jonathan Pankrez, went out of his way to help in getting my Ford Fusion fixed within a couple of hours of my call for assistance. He not only immediately knew what the issue was, but stayed at the dealership on his personal time and waited for my car arrive. My car was fixed and back on the road ASAP. He went above and beyond my expectations and I HIGHLY recommend Bob Allen Ford - Jonathan made a believer out of me that extremely high customer service is still out there! Thanks for a very suburb experience.