Karen Lo

Review of South Motor Bmw

Horacio Mendieta always go above and beyond to hel...

Horacio Mendieta always go above and beyond to help me with my mini. He doesn t only fix the symptoms but he went beyond to find the root cause to ensure it would not cause other problems in long run. My engine waning light was on indicating my engine maybe over heat. Horacio make sure his mini technician did a detail diagnostic test to troubleshoot the problem. Then they did a overhaul of the engine which included the cylinder head gasket to make sure there would be no other issues. I trust him as my mini master and I ve been to his loyal customer for 5+ years. Every time I pick up my Mini after his service is always beyond my expectation. His exceptional work ethics and honesty is very rare to find in South Miami. And he deserves to be recognized for his excellent customer service and my loyalty to the mini service. I would definitely recommend Horacio for high-quality Mini service and outstanding customer service.