Ocean view balcony advertised, however our view wa...

Ocean view balcony advertised, however our view was obstructed by large palm trees. We weren't told about the amount of beach erosion. The remaining beach was very short and so it felt very crowded. Early check in requested several days before we arrived. Upon attival at 245 pm, room was not ready. At standard check in time of 4 p.m. our room still was not ready. However, once we got into our room we found it clean and adequately decorated. Service on the beach was as expected.