I don't think I've ever stayed in such a shabby 4 ...

I don't think I've ever stayed in such a shabby 4 star hotel. The room was tiny, and had not been refurbished for a very long time. The lino floors in the room were completely worn away and damaged. As a result the floor was not only uneven but also dirty as it could not be properly cleaned - very unpleasant to walk on. The window overlooked the back of an office building and noisy AC units.

The internet was almost non-existent. The free service was not fast enough to open simple webpages (0.1 Mbps), the "enhanced" service at 9.99 euros per day was only around 1 Mbps. Once purchased, I could not get the faster speed on the desired device, when I tried to ring reception for help the phone was disconnected.

When I used a couple of items from the minibar they were not replaced the next day.



I'll never stay in an NH hotel again.