A

Aleron

3 years ago

We've been bringing my wife's mother here for year...

We've been bringing my wife's mother here for years. Dr Rich is great but the staff is unbelievably rude and uncaring. They demand you sit even if you have back problems that prevent doing so. If you need to walk to prevent your back from stiffening up, they, again, demand you sit. I imagine these folks are all descended from Hitler's military. He would be proud.
Another major issue is they have no respect for their patient's time. My 90-year-old mother-in-law has had to wait for many hours after her appointment time to be seen. The record so far is about four hours. The chairs in the patient waiting room are incredibly uncomfortable so she is usually stiff and in pain after having to sit for so long. Remember, they will throw you in "der cooler" if you attempt to move around.
I will be very glad when we don't have to come here anymore.

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