Paul Rhodes

Review of Bevalued Ltd

Well what a joke, it has now been just short of 6 ...

Well what a joke, it has now been just short of 6 weeks since my home was broken into and just about everything was taken, I thought having home insurance was there to help you get over this traumatic experience with assistance in putting things back to how they were as soon as possible and with the minimum of ease, Be valued just show how wrong that is.

I have had to phone them 11 times and I m no further forward now from when I made the first call all those weeks ago, (I mean an excuse of it takes a couple of days to receive an email), I always thought emails were instant.. must have Flintstone systems, just stop lying and coming up with excuses.

When you do call you never speak to the same person twice, they never ring you back, the manager is never available, yet they still take your premiums.

There is no sign of my claim being resolved soon, and no mention of compensation due to their lack of professionalism, appalling customer service and complete neglect. I am very disappointed with the level of service from Be valued and certainly won t be using this company again.