Niru Philip

Review of Volkswagen Waterloo

VW Waterloo has looked after me and my family and ...

VW Waterloo has looked after me and my family and the many VW s we have owned for many years going back to 1999. I purchased my first VW in Waterloo the Jetta 1.8T. After a few years of researching the VW brand and since that first vehicle was purchased. I have gone back to VW Waterloo to purchase and have VW Waterloo maintain 7 more vehicles. Golf 2001 TDI; JETTA Wagon 2003 TDI; JETTA 2009 TDI; PASSAT 2013 TDI; Golf Sportwagon 2015 TDI; Passat 2017 TSI; Each vehicle was maintained and cared for by the brilliant service staff. Its important to have a trusted service team that looks after the vehicle that I use daily; to get to me to work and back home safely everyday. Over the years the dealership has seen many changes, wonderful staff members come and go but the culture of service and care taken with each staff member has always been #1. I want to recommend to anyone looking to purchase a vehicle new or used to VW Waterloo. The dealership that was started by Dietrich Look who instilled a true customer first culture has continued to maintain that high level of service and continues to be my favourite Dealership in Ontario!