I am extremely disappointed we were in line when w...

I am extremely disappointed we were in line when we picked up the car, the salesperson was pressuring seniors in front of us. When it came to our turn the same thing was happening they demanded all our information before providing us information we asked to upgrade and were told the total of our rental would be an additional $20 to upgrade. The upgraded car was in such rough condition the lot guy circled the whole car for all the damages, upon returning the car we received an emailed invoice showing they charged us twenty a day adding additional $120 to the rental when I called and questioned they offered zero customer service they cannot reverse charges on settled accounts nothing they can do not even offering a discount on future rentals. Shame on them for offering no service or integrity in the service industry. Buyer beware!!!